Privacy policy

 PROTECTION OF PERSONAL DATA

 

Respecting the provisions of current legislation, Bitwok undertakes to adopt the necessary technical and organizational measures of protection, according to the level of security appropriate to the risk of the data collected.

 

Your consent is essential.

Acceptance and changes to this privacy policy

 

It is necessary that, as a User, you read and agree with the conditions on the protection of personal data contained in this Privacy Policy, as well as that you accept the processing of your personal data, in the terms provided herein, so that the data controller can proceed with such processing, in the manner, during the periods and for the purposes indicated herein.

 

The use of the Web Site implies the acceptance of its Privacy Policy.

 

Bitwok reserves the right to modify its Privacy Policy, according to its own criteria, or motivated by a legislative, jurisprudential or doctrinal change of the Spanish Data Protection Agency (www.aepd.es).

 

Legislation applied.

Laws incorporated into this privacy policy

 

This privacy policy is adapted to the Spanish and European regulations currently in force on the protection of personal data on the Internet. Specifically, on the website Bitwok.es (hereinafter also the Website or the Web) the following rules are fully respected:

 

Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).

Organic Law 3/2018 of December 5, 2018, on the Protection of Personal Data and Guarantee of Digital Rights (LOPD-GDD).

Royal Decree 1720/2007, of December 21, 2007, approving the Regulations for the development of Organic Law 15/1999, of December 13, 1999, on the Protection of Personal Data (RDLOPD).

Law 34/2002, of July 11, 2002, on Information Society Services and Electronic Commerce (LSSI-CE).

Registration

 

In compliance with the provisions of the RGPD and the LOPD-GDD, we inform you that the personal data collected by Bitwok through the forms on their pages will be incorporated and processed in our files in order to facilitate, expedite and fulfill the commitments established between Bitwok and the User or the maintenance of the relationship established in the forms that this fill, or to respond to a request or query from the same.

 

Likewise, in accordance with the provisions of the RGPD and the LOPD-GDD, unless the exception provided for in Article 30.5 of the RGPD applies, a register of processing activities is kept which specifies, according to its purposes, the processing activities carried out and the other circumstances established in the RGPD.

 

The person responsible for the processing of personal data

Identity

The responsible for the processing of personal data collected is the company MrHouston Tech Solutions S.L., with CIF: B82695727 and postal address: C/ Padre Xifré 5, 28002, MADRID (SPAIN). Incorporated in Notarial deed and registered in Madrid, Volume 15497, Folio 176, Page M-260557. With telephone number: and e-mail address, for the purposes of personal data protection: (hereinafter, the data controller).

Processing of personal data collected on the Website

Principles applicable to the processing of personal data

The processing of the User’s personal data shall be subject to the following principles set forth in Article 5 of the RGPD:

Principle of lawfulness, fairness and transparency: the consent of the User will be required at all times after fully transparent information of the purposes for which personal data are collected.

Purpose limitation principle: personal data will be collected for specified, explicit and legitimate purposes.

Principle of data minimization: the personal data collected will be only those strictly necessary in relation to the purposes for which they are processed.

Principle of accuracy: personal data must be accurate and always up to date.

Principle of limitation of the storage period: personal data will only be kept in a form that allows the identification of the User for the time necessary for the purposes of their processing.

Principle of integrity and confidentiality: personal data will be treated in a way that guarantees its security and confidentiality.

Proactive accountability principle: the controller shall be responsible for ensuring that the above principles are complied with.

Categories of personal data

The categories of data processed on the Bitwok Website are solely identification data. Under no circumstances are special categories of sensitive personal data processed, within the meaning of Article 9 of the GDPR.

 

Legal basis for the processing of personal data

The legal basis for the processing of personal data is consent. Bitwok undertakes to obtain the express and verifiable consent of the User for the processing of personal data, either for one or more specific purposes.

The User shall have the right to withdraw consent at any time. It will be as easy to withdraw consent as to give it. As a general rule, the withdrawal of consent shall not condition the use of the Website.

In the occasions in which the User must or may provide his/her data through forms to make inquiries, request information or for reasons related to the content of the Website, he/she will be informed in case the completion of any of them is mandatory because they are essential for the proper development of the operation carried out.

Purposes of the processing for which the personal data are used

Personal data of minors

Respecting the provisions of Articles 8 of the RGPD and 13 of the RDLOPD, only those over 14 years may give their consent to the processing of their personal data in a lawful manner by Bitwok. In the case of a minor under 14 years of age, the consent of parents or guardians will be required for treatment, and this will only be considered lawful to the extent that they have authorized it.

The rights you have over your personal data.

Rights deriving from the processing of personal data.

The User has over Bitwok and may, therefore, exercise against the Data Controller the following rights recognized in the RGPD:

Right of access: This is the User’s right to obtain confirmation as to whether Bitwok is processing their personal data and, if so, to obtain information about their specific personal data and how Bitwok is processing it.

The information provided by the company is not limited to the information available on the origin of such data and the recipients of the communications made or planned to be made of such data.

Right of rectification: This is the User’s right to have his or her personal data that proves to be inaccurate or, considering the purposes of the processing, incomplete, modified.

Right of deletion (“the right to be forgotten”): This is the User’s right, unless otherwise provided for by the legislation in force, to obtain the erasure of his or her personal data when such data are no longer necessary for the purposes for which they were collected or processed; the User has withdrawn his or her consent to the processing and the processing has no other lawful basis; the User objects to the processing and there is no other legitimate reason to continue the processing; the personal data have been processed unlawfully; the personal data must be deleted in compliance with a legal obligation; or the personal data have been obtained as a result of a direct offer of information society services to a minor under 14 years of age. In addition to deleting the data, the Controller, taking into account the technology available and the cost of its implementation, shall take reasonable steps to inform controllers who are processing the personal data of the data subject’s request for the deletion of any link to such personal data.

Right to limitation of processing: This is the User’s right to limit the processing of his/her personal data. The User has the right to obtain the limitation of processing when he/she contests the accuracy of his/her personal data; the processing is unlawful; the Controller no longer needs the personal data, but the User needs it to make claims; and when the User has objected to the processing.

Right to data portability: In case the processing is carried out by automated means, the User shall have the right to receive from the Data Controller his/her personal data in a structured, commonly used and machine-readable format, and to transmit it to another Data Controller. Whenever technically possible, the Controller shall transmit the data directly to such other controller.

Right of opposition: This is the User’s right not to have his or her personal data processed or to cease the processing of such data by Mr. Houston.

Right not to be subject to a decision based solely on automated processing, including profiling: This is the User’s right not to be subject to an individualized decision based solely on automated processing of his or her personal data, including profiling, unless otherwise provided for by applicable law.

Thus, the User may exercise their rights by written communication addressed to the Data Controller with the following reference in the subject line, “RGPD – Bitwok “, specifying:

 

Name, surname of the User and copy of the ID card. In cases where representation is admitted, it will also be necessary the identification by the same means of the person representing the User, as well as the document proving the representation. The photocopy of the DNI may be substituted by any other means valid in law that proves the identity.

Request with the specific reasons for the request or information to be accessed.

Address for notification purposes.

Date and signature of the applicant.

Any document that accredits the request you are making.

This application and any attachments may be sent to the following address and/or e-mail address:

 

  • Postal address: C/ Padre Xifré 5, 28002, MADRID (SPAIN).
  • E-mail: datos@bitwok.es

 

Additional issues.

Retention periods of personal data

Personal data will only be retained for the minimum time necessary for the purposes of its processing and, in any case, in compliance with the legal deadlines or until the User requests its deletion, if this is at an earlier date.

At the time the personal data is obtained, the User will be informed about the period for which the personal data will be kept or, when this is not possible, the criteria used to determine this period.

Recipients of personal data

In the event that the Controller intends to transfer personal data to a third country or international organization, at the time the personal data is obtained, the User will be informed about the third country or international organization to which the data is intended to be transferred, as well as the existence or absence of an adequacy decision of the Commission.

Secrecy and security of personal data

Bitwok undertakes to adopt the necessary technical and organizational measures, according to the level of security appropriate to the risk of the data collected, so as to ensure the security of personal data and prevent accidental or unlawful destruction, loss or alteration of personal data transmitted, stored or otherwise processed, or unauthorized communication or access to such data.

The Web Site has an SSL (Secure Socket Layer) certificate, which ensures that personal data is transmitted securely and confidentially, as the transmission of data between the server and the User, and in return, is fully encrypted or encrypted.

Personal data will be treated as confidential by the Data Controller, who undertakes to inform and to ensure by means of a legal or contractual obligation that such confidentiality is respected by its employees, associates, and any person to whom it makes the information accessible.

However, because Bitwok cannot guarantee the impregnability of the Internet or the total absence of hackers or others who fraudulently access personal data, the Data Controller undertakes to notify the User without undue delay when a breach of security of personal data occurs that is likely to involve a high risk to the rights and freedoms of natural persons. Following the provisions of Article 4 of the GDPR, a breach of security of personal data means any breach of security resulting in the accidental or unlawful destruction, loss or alteration of personal data transmitted, stored or otherwise processed, or the unauthorized communication of or access to such data.

 

Responsibility

As just noted, Bitwok can not guarantee the absolute invulnerability of the systems, therefore, will not assume any liability for damages resulting from alterations that third parties may cause in computer systems, electronic documents or user files. If you choose to leave our website through links to websites not belonging to our entity, Bitwok will not be responsible for the privacy policies of such websites or cookies that they can store on the user’s computer. Our policy regarding the sending of our emails is focused on sending only communications that you have requested to receive. If you prefer not to receive these messages by e-mail, we will offer you, through the same, the possibility of exercising your right of suppression and waiver of receipt of these messages, in accordance with the provisions of Title III, Article 22 of Law 34/2002, of Services for the Information Society and Electronic Commerce.

Links to third party websites

The Website may include hyperlinks or links that allow access to third party websites other than Bitwok, and therefore are not operated by Bitwok. The owners of such websites will have their own data protection policies, being themselves, in each case, responsible for their own files and their own privacy practices.

More information about the processing of your data

When we need to obtain additional information from you, we will always ask you to provide it voluntarily by giving your express consent through the means provided for this purpose. The processing of data collected through data collection forms on the website or other ways, will be incorporated into the Register of Processing Activities for which Bitwok is responsible. Bitwok will also treat this data confidentially and adopting appropriate technical and organizational measures to ensure the appropriate level of security to the treatment, in compliance with the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 and other applicable regulations on Data Protection.

Complaints to the supervisory authority

In the event that the User considers that there is a problem or infringement of the regulations in force in the way in which his/her personal data is being processed, he/she shall have the right to effective judicial protection and to file a complaint before a supervisory authority, in particular, in the State where he/she has his/her habitual residence, place of work or place of the alleged infringement. In the case of Spain, the supervisory authority is the Spanish Data Protection Agency (AEPD) (http://www.agpd.es).

This Privacy Policy has been updated in July 2020, adapting to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons regarding the processing of personal data and on the free movement of such data (GDPR) and to Organic Law 3/2018 of 5 December on the Protection of Personal Data and guarantee of digital rights (LOPD).